Effective Date: May 2025

At Called and Confident with Donna Londot, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, services, coaching programs, and workshops. Called and Confident is a DBA of Donna Jo Londot, PLLC, an Arizona-based professional entity.

1. Information We Collect

We may collect the following information that you voluntarily provide to us:
- Name
- Email address
- Mailing or billing address
- Phone number
- Payment information (processed securely via a third-party provider)
- Information shared through forms, applications, surveys, or coaching intake documents

We do not sell, rent, or trade your personal information to third parties.

2. How We Use Your Information

We use the information you provide to:
- Deliver coaching sessions, workshops, and educational content
- Send confirmations, receipts, and client updates
- Process payments and invoices securely
- Respond to inquiries and provide customer service
- Send occasional promotions or newsletters, you opt into
- Improve our offerings, resources, and user experience

You can unsubscribe from promotional communications at any time by clicking the “unsubscribe” link or contacting us directly at [email protected].

3. Third-Party Services

We use trusted third-party tools (such as scheduling platforms, payment processors, email providers, and analytics tools). These services are granted access only to the data necessary to perform their function and are required to maintain data security.

4. Data Security

We take data protection seriously. All transactions are processed through secure systems, and we implement industry-standard safeguards such as SSL encryption. However, no online system is 100% secure, and by using this website, you acknowledge and accept this inherent risk.

5. Cookies & Analytics

Our website may use cookies to:
- Improve your browsing experience
- Track general usage and engagement
- Understand how visitors navigate our content

You can adjust your browser settings to disable cookies if preferred.

6. Your Rights

You have the right to:
- Request access to your personal data
- Correct or update any information we have about you
- Request deletion of your information
- Withdraw your consent to receive marketing emails

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

This website and our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children. If we discover that data has been collected from a minor, we will delete it promptly.

8. Changes to This Policy

We may update this policy periodically to reflect legal or operational changes. Updates will be posted on this page with a revised effective date.

Questions?

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
[email protected]